mother and older daughter

Family Contintuity's Community Support Program (CSP) is a short term voluntary program which provides intensive case management services to individuals who are considered to be "at risk" within the community. This program offers a single point of contact for coordination and follows up on a person’s individual care. The CSP counselors are mobile, flexible and support individuals and families in their community.

  • Symptom Management - Compliance with medical and mental health treament
  • Life Skills - Managing appointments, budgeting, home cleanliness, money management
  • Service Coordination - Locating local providers for mental health treatment, medical and dental care, etc. 
  • Resource Management - Locating parenting groups, AA/NA, legal aid, refugee resrouces, domestic violence survivor resrouces, GED enrollment, English classes, appropriate after-school programs for children or day programs for adults

CSP referrals can be made for adults and children. The referral process for CSP varies by insurance provider.

MBHP and Network Health: Contact our Intake Coordinator with insurance information, mental health diagnosis (Axis 1) and at least 3 concrete goals for the service (see above).

BMC and Neighborhood Health (NHP): Contact the insurance company directly via their behavioral health number with the client’s mental health diagnosis (Axis 1) and at least 3 concrete goals for the service and indicate you are making a CSP referral for Family Continuity. BMC: 866-444-5155 NHP: 800-414-2820


Services are payable under the benefit plans through any of the Managed Care Organizations for Mass Health (MBHP, BMC, Beacon Health Strategies, Network Health, or Neighborhood Health Plan).




Service available at all of our office locations
Peabody, Hyannis, Lawrence, Plymouth, Whitinsville, Worcester

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